The FamilySearch website will be undergoing a technical upgrade Monday, June 27th starting at 12 midnight MDT (6am UTC), and may be down for up to 24 hours as they test the system.
The entire FamilySearch system will be down, including the API that RootsMagic uses to interface with it, so during that time you will be unable to:
- receive or view WebHints from FamilySearch
- access FamilySearch to find matches, share data, or otherwise work with FamilySearch from inside RootsMagic.
This is a major upgrade to the FamilySearch back end, but once complete you should not experience any adverse effects in RootsMagic from the change. We will, however, be closely monitoring the interaction between RootsMagic and FamilySearch once they have completed the upgrade to make sure there are no issues that creep in.
If you do encounter problems with FamilySearch after they have completed the upgrade, give it a couple of days to “shake out”. If the issues continue after that please let us know the specific details at support@rootsmagic.com.