FamilySearch Will Be Down Monday, June 27th

The FamilySearch website will be undergoing a technical upgrade Monday, June 27th starting at 12 midnight MDT (6am UTC), and may be down for up to 24 hours as they test the system.

The entire FamilySearch system will be down, including the API that RootsMagic uses to interface with it, so during that time you will be unable to:

  1. receive or view WebHints from FamilySearch
  2. access FamilySearch to find matches, share data, or otherwise work with FamilySearch from inside RootsMagic.

This is a major upgrade to the FamilySearch back end, but once complete you should not experience any adverse effects in RootsMagic from the change.  We will, however, be closely monitoring the interaction between RootsMagic and FamilySearch once they have completed the upgrade to make sure there are no issues that creep in.

If you do encounter problems with FamilySearch after they have completed the upgrade, give it a couple of days to “shake out”.  If the issues continue after that please let us know the specific details at

RootsMagic WebHints Now Support Findmypast

RootsMagic 7 with WebHints

One of the biggest new features in RootsMagic 7 is our amazing WebHints™. RootsMagic automatically searches your favorite genealogy record sites including FamilySearch and MyHeritage for possible matches to your data. As matches are found, a light bulb appears next to each person’s name. Clicking on the light bulb opens up a web browser with the matching records (some records may require a subscription).


RootsMagic is the first software to search multiple providers for matching records. And with today’s update (7.2), we are excited to welcome Findmypast to our WebHints!


Findmypast is a British-owned world leader in online genealogy. They have over 4 billion historical records from around the world with more being added every week. With more than 1,000 exclusive collections, Findmypast has records which you just won’t find anywhere else.


Personally, almost all of my ancestral lines go back to England and Scotland. So Findmypast’s 1 billion records from the British Isles are especially valuable to me including their collection of more than 182 million historic British and Irish newspaper articles, ship passenger lists, and over 30 million exclusive parish records. Having these records at my fingertips from inside of RootsMagic has opened up a whole new world for my research!

Special Offer

Findmypast 20% Discount

To celebrate this announcement, Findmypast is offering RootsMagic users a 12-month World subscription with a 20% discount. So now is the perfect time to play around with RootsMagic and Findmypast and see how they can benefit your family history. To get your discount, visit Better hurry- this offer is only good through Thursday, May 19, 2016.

So could your research use a boost? Then get the latest update to RootsMagic 7 and put the power of our WebHints to work for you today!

Questions and Answers

How do I get this update?

If you already have RootsMagic 7 or our free RootsMagic Essentials, you can download and install the update by selecting Help > Check for Updates from the RootsMagic main menu. You may also download the update manually here.

If you don’t have RootsMagic or use a version earlier than 7, you may try RootsMagic Essentials for free and purchase the upgrade at any time.

How do I enable RootsMagic WebHints for Findmypast?

If WebHints are enabled in your file, RootsMagic will begin searching Findmypast as soon as the update is installed. If WebHints are not enabled in your file, you may turn them on (or off) by selecting Tools > File Options > WebHints from the main menu.

Do I need a Findmypast subscription to view the records?

RootsMagic can search Findmypast for records matching your ancestors and display WebHints without a Findmypast account. To view records, you will need a Findmypast subscription.

What does the new green dot on a light bulb mean?

As we’ve added more providers to our WebHints, we’ve had requests for a way to know when all of the providers have been searched. The green dot means that RootsMagic is still searching for hints. When it disappears, it means that all possible hints are now available for that person.

RootsMagic Adds Direct Import of Family Tree Maker Files

Family Tree Maker users have a new home

Direct Family Tree Maker Import is Here!

Since Ancestry’s announcement that they were parting ways with their Family Tree Maker software, thousands of FTM users have found a new home in RootsMagic. One of the first questions they have is, “How do I get my data from FTM into RootsMagic?”

Until today, the answer has always been through a GEDCOM file. But GEDCOM files from Family Tree Maker, while mostly effective, were often lacking data and details only found in the original file. Plus it added an extra step in the conversion process.

That’s why we’re excited to announce today’s release of RootsMagic 7.1. In addition to various tweaks and fixes, this update adds the ability to directly import any Family Tree Maker file.

And by “any” Family Tree Maker file, we really mean it. RootsMagic can directly import:

  • Family Tree Maker 2008, 2009, 2010, 2011, 2012, and 2014 for Windows (*.ftm, *.ftmb)
  • Family Tree Maker 3 for Mac (*.ftm, *.ftmb)
  • Family Tree Maker 2010 and 2012 for Mac (*.ftmm, *.ftmd)
  • Classic Family Tree Maker Files (*.ftw)

In fact, RootsMagic can import a bigger variety of Family Tree Maker files than any single version of Family Tree Maker itself.

Doing the Import

  1. You’ll first need to have the latest release of RootsMagic. If you’re using RootsMagic 7, simply choose Help > Check for Updates from the main menu to download and install the update.
  2. After the update is installed, select File > Import from the main menu. You’ll then see a list of different programs and formats from which you may import.FTM Import
  3. Choose Family Tree Maker (FTM) from the list. Click Search for files to search your computer for all FTM files or I know where the file is to browse your computer and select the FTM database or backup file to import.
  4. Choose a filename, location, and options for your new RootsMagic file. Click OK to begin the import.
  5. Watch the progress screen as RootsMagic brings all your data into your new file!

It’s Your Data- Set it Free!

Most people are concerned about preserving and archiving their family history for future generations. With the constant advance of computer technology, computer software and operating systems are born and die everyday- sometimes leaving their data unreadable and with no way to advance it to current technology. This can happen with genealogy software and data as well- especially if they rely on proprietary or encrypted file formats.

Because it is your data, when you import your data into RootsMagic, your data is in great shape for long-term archival because:

  1. Your RootsMagic data are stored in SQLite database files. SQLite is the most widely deployed database engine in the world. It’s open-source and widely available meaning that other software can easily open and read your data. And because SQLite is so wide-spread, it is more likely to be readable for years to come.
  2. Your RootsMagic data are not encrypted. Family Tree Maker files are encrypted preventing anyone who doesn’t know the encryption key from being able to read or access the data.

The First Step

Ancestry First Step

Directly importing Family Tree Maker files is the first step in our recently-announced working relationship with Ancestry. Stay tuned for the ability to search Ancestry’s trees and records and to download and synchronize them into your RootsMagic file.

Special Upgrade Offer


To help FTM users make the leap to RootsMagic, we’ve set-up a special website at that includes training videos, testimonials, and more.  And for a limited time, we are offering Family Tree Maker users the full-version of RootsMagic for the amazing low price of only $20. If you choose the download option, we will also include the PDF book, “Getting the Most out of RootsMagic” absolutely free (a $14.95 value).  You must visit to receive the discount.


Previous Articles

RootsMagic and Ancestry: Working Together at Last

RootsMagic at RootsTech 2016: Discounts, Exhibit Hall, and a Prize Patrol!

2015 Year in Review

Family Tree Maker® users have a new home at RootsMagic; Upgrade offer with Free Book and Magic Guides

Give The Gift of Family: RootsMagic’s Best Holiday Sale Ever

New “Personal Historian 2: The Companion Guide” Book Now Available

RootsMagic Software and Windows 10